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Consider the range of services available to you and use the NHS responsibly.

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What our patients say

Hear from our own patients about they feel being a patient of Vine Medical Group and their experiences. Click here to find out more.

Natalie Richards

Patient care superb

I contacted the practice for advice on the diabetic libre sensor and was given very helpful and detailed information and advice. I was also informed if I needed anything else to get in touch with the practice. The staff are always helpful and friendly and respectful to patients and always take time to listen to issues enquired about. I feel welcome every time and for me this is the perfect practice. Thank you vine medical group Waterlooville.

5

11 Apr 2024

Source: NHS UK

David Brown

Quick service

Blood test appointment 9.15 on time and out again by 9.20 very efficient. Additionally the nurse taking the sample was very pleasant effective and efficient.

5

11 Apr 2024

Source: NHS UK

Anonymous

Impressed

I had an appointment with a nurse to get results of my ECG and bloods taken. The nurse was friendly, patient and thorough. She took time to explain to me what my results were and what I should do to improve them and also how I can achieve that. She also arranged for a further review in a couple of months time. I now feel I can achieve better results.

4

11 Apr 2024

Source: NHS UK

Anonymous

Good practice. Dr was very thorough

Very thorough and helpful, though waited a long time for an appointment. Didn’t wait too long to be seen on the day of my appointment.

4

09 Apr 2024

Source: NHS UK

Shaun

Great care, listened and followed up

I visited for a blood test with the nurse. I spoke about a wheeze I was concerned about. She followed this up by speaking to a GP for me and booking an appointment the next day. I felt listened too and supported thank you for your care

5

04 Apr 2024

Source: NHS UK

Yvonne

Caring person

I had a blood test yesterday and I always feel nervous and anxious. The nurse was calm and even asked if she could give me a hug. Blood was taken and today I no trace that she took my blood. I love it when I go to the surgery. and see Happy and friendly staff

5

22 Mar 2024

Source: NHS UK

Ifergup

Good Service

I had an appointment with a GP who was very thorough and professional. I felt confident that the suggested next steps were right for me.

5

14 Mar 2024

Source: NHS UK

Michael

Every thing went very smooth thank you

Every thing went very smooth thank you

5

01 Jul 2023

Source: TrustPilot

I Barrowcliffe

Friendly receptionist

Friendly receptionist, comfy waiting room and appt was on time. Very good first visit.

5

29 Jun 2023

Source: Trustpilot

Linda

Great phone appt

I got to speak with a great member of staff she's very encouraging and straight talking she knows me well and knows I like straight talking no flannel. She's very encouraging.

5

28 Jun 2023

Source: Trustpilot

William Kerr

The nurse answered all my questions

The appointment was on time. The nurse answered all my questions and very helpfully My ECG test was carried out quickly and easily ?? The nurse then told me what would happen to my results Easily a 5 Star ? service ?

5

25 Jun 2023

Source: Trustpilot

Tracy

My double visit

I had two appointments in the same day and both visits were positive and the nurse and doctor were really informative .. a great visit ..

5

23 Jun 2023

Source: Trustpilot

Jeannie Crook

Doctor was caring

Doctor was caring, diagnosed swiftly and listened to me the patient.

5

22 Jun 2023

Source: Trustpilot

Jenny Ashman

65 health check

Very friendly and informative. Showed an interest in me and what I do to get the best out of my appointment.

4

21 Jun 2023

Source: NHS UK

Roland Bloy

The visit yesterday was very…

The visit yesterday was very professional and on time

4

20 Jun 2023

Source: Trustpilot

Sarah

Very efficient service.

I booked my nurse appointment via NHS app and it was quick and easy to use. The app gave me multiple dates and times I could choose from which was great as I am a patient working full time and trying to book around meetings etc used to be a nightmare. Stakes lodge staff were polite and friendly. I was in and out literally in a few minutes for a warfarin blood check. Very efficient service.

5

12 Jun 2023

Source: Trustpilot

Shirley Johnson

Friendly practice

Receptionist was very helpful and very happy on the phone, also in person, when I arrived for my appointment. She was also very helpful after my appointment

5

12 Jun 2023

Source: NHS UK

Stephen Chamberlain

Blood pressure stable

Blood pressure stable, no need for increase in meds. Dealt with efficiently.

5

08 Jun 2023

Source: Trustpilot

Robert Sutton

On time and the nurse was very helpful…

On time and the nurse was very helpful in me understanding symptons to watch for etc in connection to diabetis 2

5

05 Jun 2023

Source: Trustpilot

Anonymous

Wonderful practice

I had a recent blood test I find the service is always prompt, efficient and helpful, really useful online sires too.

5

02 Jun 2023

Source: NHS UK

Debbie

Friendly and supportive

The friendliness of the staff makes the experience good, in my opinion. Sometimes you need reassurance when you arrive at a surgery. I have always found the reception staff and medical staff very helpful and very understanding especially as visiting a doctors surgery is quite different now since Covid took place.

4

31 May 2023

Source: Trustpilot

Mary Angela O'Neill

We had a diabetic review with Emma the...

We had a diabetic review with Emma the Diabetic Nurse. Emma was very professional advising the use of insulin and Sitagliptin. Her care and concern was amazing !! Thankyou

5

26 May 2023

Source: Trustpilot

Tracy

Dr Compton is an amazing doctor

Dr Compton is an amazing doctor , she is so understanding and listens. I prefer stakes lodge as the receptionists are so happy and approachable .. and have found forest end receptionists quite rude at times.

5

24 May 2023

Source: Trustpilot

Michael Bucksey

Anaemia

The Doctor made my very relaxed and the examination was not stressful in any way .The fallow up is on going and very easy and promp. Thankyou MB

5

22 May 2023

Source: Trustpilot


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Consider the range of services available to you and use the NHS responsibly.

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest.

  • cough or cold
  • upset stomach
  • pain or headache
  • cuts and grazes
  • sore throat (but if for two weeks or more contact your GP)

For health advice, visit nhs.uk.

Your local Pharmacist is a trained medicine expert who can dispense and advise you on the safe use of prescription, repeat prescription and over-the-counter medicines. Most pharmacies are open until late and at weekends, and they all have a private area where you can talk to a Pharmacist in confidence. You don’t need to book an appointment to see a Pharmacist.

  • Ask for advice on ailments, medicines and healthier living
  • Queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
  • repeat prescription
  • sore eyes (but if persists go to optician)
  • runny nose
  • diarrhoea
  • bite or sting

GPs deal with a whole range of health problems including:

  • Conditions that can't be treated with over the counter medication or advice from a Pharmacist
  • Coughs lasting more than three weeks
  • New moles appearing or existing moles changing shape, size or colour

They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. A range of health care professionals work at GP practices, including GPs, nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with health visitors, midwives, mental health services and social care services. If the health professional you see cannot deal with a problem, then you’ll usually be referred to a hospital for tests, treatment, or to see a consultant with specialist knowledge.

NHS 111 is there for you when you have a healthcare need that is not life threatening. It is available 24 hours a day, 365 days a year.

  • If you think you need to go to hospital
  • If you don’t know the most suitable place to go or call
  • If you don’t have a GP to call or if your GP practice is closed
  • If you need advice or reassurance about what to do

Available 24 hours a day, every day. Click here for NHS 111 online.

If you have a non-life-threatening illness or injury, there are lots of ways you can access advice and care without going to an Emergency Department. This allows emergency staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait. Visit for same day, urgent, minor injuries or illness when your GP practice is unavailable, such as such as sprains and suspected broken bones

  • fractures and lacerations
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

Emergency department or call 999. Only for very serious or life-threatening situations. If you are unsure, call NHS 111.

Click here to find out when to call 999.