In  May 2024 we had 259 appointments go to waste because patients did not attend them.

If you are unable to attend your appointment please let us know as soon as possible, by telephone, via Anima, or via the NHS app.

The NHS estimates that more than 15 million general practice appointments are being wasted each year because patients do not turn up and fail to warn surgeries that they will not be attending. There are around 307 million sessions scheduled with GPs, nurses, therapists, and other practice staff every year and 5% – one in twenty – are missed without enough notice to invite other patients. That works out as around 15.4 million missed slots. Of these, around 7.2million are with busy family doctors, which adds up to more than 1.2 million GP hours wasted each year – the equivalent of over 600 GPs working full time for a year. Each appointment costs an average of £30, putting the total cost to the NHS at more than £216million pounds.

(Source : https://www.england.nhs.uk/2019/01/missed-gp-appointments-costing-nhs-millions/)