Book and cancel appointments, order repeat prescriptions, view test result and look at part of your GP records.
Did you know you don’t have to wait on the phone to speak to us? Just like online banking, you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app. You can choose to:
...and more.
Online services are free to use and are just another way of contacting us. You can still ring us or go to any of our sites in person like you do now, but having online services set up can save you, and us, critical time and energy.
We partner with a number of approved and fully secure third party service providers who are able to communicate directly with our computer systems in order to allow you to use online services. The include:
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt.
More than half of GP practices are connected to online services with more joining every day. Register today to benefit from a faster, smarter way to manage your healthcare.
If you lose or forget your login details, simply follow the instructions on the app or website you are using.
If this does not work, simply contact us by phone or at reception and we can re-issue you with what we call a PIN document. However, this will require you to go through the set up process again as your previous account will be closed for security reasons.
It is not hard to start using online services. You will need to verify who you are to make sure you only see your record and not someone else's. Just like your bank or the post office when you pick up a parcel, we want to protect your records from people who are not allowed to see them. The steps below explain how this works.
It's that simple!
What's more, if you need help or assistance, we have trained staff available to guide you through the process.