Patient Access

New Online Consultation Service

Saturday 4th July 2020

As with all services, we have had to change the way we deliver your healthcare over the last few months. We have listened to patient feedback and now launch a new way for you to access your care.

If you are ringing to book an appointment or to speak to a clinician you may wish to try our new online consultation service; a quick, convenient and secure alternative to calling the practice.

This can be accessed now via our website at www.vinemedicalgroup.co.uk. Even if you have an urgent need, it is the fastest way to access care. You will be asked to fill in an online form and we will get back to you the same day with the next steps (during our normal working days).

Our team of 8-12 clinicians will be permanently prioritising your case submissions. You can contact us online whenever and wherever suits you. No need to wait on the phone. All you need is internet access using a smart phone, tablet, laptop or PC. 

If you are unable to access our website, a relative or friend can help you, or our telephone receptionists will complete the exact same form with you via the telephone.

We apologise if during this transition phase our call wait is longer than usual, as our team take a full symptom history from all patients.

Lifeline Scam

Thursday 16th January 2020

Lifeline Scam

We would like to advise that sadly we have been made aware of a scam on Facebook where someone if purporting to be a Vine Medical Group GP.

The call is along the lines of:

"We are contacting patients over the age of 70 regarding personal alarm fobs."

The caller then tries to get the patient to change alarm fob supplier.

Obviously this is completely untrue and we can confirm there has been NO DATA BREACH from our records. The caller seems to only know the patient's name and address road name, both of which could have been obtained from the Electoral Roll.

If you have been contacted regarding this, we would advise you contact the police.

Getting your medicines if there's a 'no-deal' Brexit

Thursday 3rd October 2019

The government is working closely with the NHS and suppliers to help to ensure medicines and medical products continue to be available for patients if there is a ‘no deal’ Brexit.

Read more on the NHS website here...

Strengthen muscles as well as heart to stay fit and healthy, say top doctors

Monday 9th September 2019

Adults are advised to do muscle-strengthening exercises twice a week, as well as aerobic exercise, to help them stay active for longer, under new guidance from the UK's top doctors.

Read more on the BBC website here.

Flu Clinics 2019

Tuesday 3rd September 2019

We have now release our dates for the 2019 flu clinics. Click here to find out more.

Social-media use 'disrupting teen sleep and exercise'

Thursday 15th August 2019

Using social media isn't directly harming teenagers - but it can reduce the time they spend on healthy activities, such as sleeping and exercising, a study suggests.

Read more on the BBC website here...

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Registered address: Vine Medical Group, Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AH